PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.



1. Information we collect we may collect:

Your name and contact details (email, phone, address)



Payment and billing information

Details about the products or services you purchase from us. Any messages or enquiries you send us Information about how you use our website (via cookies and analytics tools)



2. How we collect your information
We collect information when you:

  • Contact us by phone, email, or online form
  • Sign up to our mailing list
  • Purchase products or services
  • Interact with our website or social media channels

3. Why we collect your information
We collect and use your personal information to:

  • Process orders and payments
  • Respond to enquiries and provide customer service
  • Send marketing updates if you’ve opted in
  • Improve our products, services, and website
  • Comply with legal obligations

4. Direct marketing
We may send you marketing communications if you’ve given us permission. You can opt out anytime by using the unsubscribe link in our emails or by contacting us directly.



5. Disclosure of your information
We may share your information with:

  • Service providers (e.g. couriers, payment processors, marketing platforms)
  • Government agencies where required by law
  • We do not sell your personal information to third parties.


6. Storage and security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Your information is stored securely in physical and electronic formats.



7. Access and correction
You can request access to the personal information we hold about you and ask for corrections if it’s inaccurate.



8. Cookies and website analytics
Our website may use cookies and analytics to improve user experience and measure website traffic. You can disable cookies in your browser settings, but some features may not work as intended.



9. Overseas disclosure
Some of our service providers may store or process data outside Australia. Where this happens, we ensure they handle your information in accordance with Australian privacy laws.



10. Changes to this policy
We may update this policy from time to time. The updated version will be posted on our website with the new effective date.



11. Contact us
If you have any questions or concerns about this policy or how we handle your personal information, contact us:

Darwin Powersports Inc

Email: [email protected]